BOOKING, CHECK-IN, & RESCHEDULING

BOOKING, CHECK-IN, & RESCHEDULING

CHICAGO LOCATION:
DOWNLOAD THE “VAGARO” APP TO YOUR CELLPHONE AND SETUP LOGIN & PASSWORD*

HOMEWOOD LOCATION:
DOWNLOAD THE “MINDBODY” APP TO YOUR CELLPHONE AND SETUP LOGIN & PASSWORD*

BOOKING INFO:
SEARCH: “X-Fat Azz Cycling & Fitness Studio or X-Fat for short”
SELECT “CLASSES” to book a single class or
SELECT “MEMBERSHIPS & PACKAGES” to purchase a package. After purchasing your package, you will need to go back into your profile to book your classes. Make sure to book them fully and not leave them in your shopping cart 🛒.

CHECK-IN INFO:
When arriving to class for Check-In please have the applicable app open to show your booking confirmation. Doors open for class Check-In 15 minutes prior to class start time. Doors close 15 minutes after class starts in the Chicago location (the light will be red). Doors close 5 minutes after class start in the Homewood location. NO REFUNDS OR
CANCELLATIONS FOR MISSED CLASSES

RESCHEDULING INFO:
You are only able to reschedule within the applicable app more than 5 hours before your scheduled class or appointment. Classes will not be rescheduled or credited if this 5 hour window is missed.

PLEASE NOTE:
If you have purchased a Package or Membership, make sure the class you want to reschedule to is within the expiration date of your package/membership or you will be charged the full price for class.
To view your expiration date, visit your profile.

NO REFUNDS OR CANCELLATIONS WILL BE PROCESSED ON PACKAGES, MEMBERSHIPS, AND/OR CLASSES. NO REFUNDS ON CLASSES THAT WERE SCHEDULED AND THE DEADLINE FOR RESCHEDULING HAS BEEN MISSED. NO EXCEPTIONS.


CANCELLED CLASSES DUE TO WEATHER:
If classes are cancelled due to weather conditions, you will be notified at least 2 hours before class via text or email depending on how you setup notifications in your profile. Please setup both text and email notifications so you don’t miss anything.
TO BEGIN A BOOKING AT THE CHICAGO LOCATION, YOU CAN START BELOW IN BOOKING CHART. — OR YOU CAN SELECT THE “BOOK CHICAGO LOCATION” TAB IN MAIN MENU — OR CLICK THIS LINK: BOOK CHICAGO LOCATION NOW.

TO BOOK HOMEWOOD LOCATION, SELECT THE “BOOK HOMEWOOD LOCATION” TAB IN MAIN MENU OR CLICK THIS LINK: BOOK HOMEWOOD LOCATION NOW